Delivery & Returns

We currently ship to the United Kingdom. If your address cannot be served, the checkout will tell you before you pay. We are always adding destinations, so write to us at our contact page if you would like us to deliver to yours.

• Orders are prepared and dispatched within 1–2 business days, excluding weekends and public holidays
• Once dispatched, delivery usually takes 2–5 business days
• Orders placed after midday, or at weekends, begin processing on the next working day

These are estimates, not guarantees. Unless we agree a different date with you, your order will be delivered within 30 days of the contract being formed, as the law requires.

The delivery options available for your address, and their exact cost, are shown at checkout before you pay, so there is never a charge you have not seen. Prices include VAT where it applies.

You receive an order confirmation by email straight away, and a dispatch email with tracking details where the service provides them. You can also see your orders in your account.

• Please check your delivery address carefully. If it is wrong we will do what we can, but a redelivery may be chargeable
• If a parcel is delayed by weather, a carrier issue or anything else outside our control, we will keep you informed and chase it on your behalf
• If nothing arrives within 10 working days of dispatch, tell us at our contact page and we will open an enquiry with the carrier and replace or refund the order
• Goods are your responsibility from the moment they are delivered to the address you gave us

For deliveries outside the United Kingdom, any import duties, taxes or customs charges are set by the destination country and are payable by the recipient. They are not included in the price you pay us. If a parcel is refused and returned for unpaid charges, we refund the garments but not the delivery cost.

• 14 days by law to change your mind, then 14 days to send the garment back
• 30 days with us on unworn pieces with tags attached
• Return postage is yours when changing your mind, ours when the item is faulty
• Refunds are made to your original payment method within 14 days

Full detail, including what we cannot take back, is in our Returns & Refunds Policy.